Q: What is the shipping price?
- Shipping is always 100% Free no matter where you live!
Q: Why didn't all of my items arrive in one package?
- We have fulfillment centers in the U.S. and multiple other countries. We ship your orders out from our fulfillment center closest to your location. Our stock is spread out over these fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order.
Q: Where can you ship?
- We ship anywhere worldwide! (Excluding Military Bases for security reasons)
Q: How long will it take for my item to be delivered?
- The usual delivery time is only 4-8 business days for shipping to the US & UK. All other countries will receive their orders within 14-21 business days.
(We do not offer refunds for long shipping times on international orders. Please know that shipping can take 2-6 weeks during times of high-demand)
Q: How can I track my order?
- We will send you the tracking code for your order to the email that you provided when placing your order. Please note that international tracking information will be displayed 2-5 days after you receive that email.